Refund Policy
At Desi Skates, we deeply value your support and trust. If you're not entirely satisfied with your purchase, we're here to help.
🛍️ Returns
You have 7 days from the date of delivery to request a return or refund. To be eligible, the item must be unused, in original condition, and in its original packaging.
🚫 Non-returnable Items
- Custom or personalized products
- Items purchased on sale
- Digital goods or downloads (if any in future)
🔄 Exchanges
We currently do not offer exchanges. If the product is damaged or defective, we will issue a refund or replacement depending on stock availability.
💸 Refunds
Once we receive your return, we'll inspect it and notify you of the status. If approved, your refund will be processed to your original payment method within 7 business days.
📬 Return Shipping
Buyers are responsible for return shipping costs unless the product was damaged or incorrect.
📞 Contact Us
If you have any questions about your order or our policy, reach out at contact@desiskates.in.